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FAQ

Frequently Asked Questions

Clear answers to common questions about IZZI AI.

What is IZZI AI and how does it work?

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IZZI AI is an agentic AI communication infrastructure platform. It handles live conversations, lead progression, CRM syncing, and follow up across channels. It runs as a connected business layer, not as a single chatbot widget.

What types of calls can IZZI AI handle?

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IZZI AI handles inbound support enquiries, outbound sales calls, qualification calls, follow up calls, and post sale communication. It can run in voice only mode or in full video avatar mode depending on deployment.

How long does it take to launch IZZI AI?

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Timelines depend on your workflow and integration scope, but most teams start with a fast onboarding phase, then move into staged rollout. The implementation plan maps your CRM, channels, and use cases first so deployment is structured and measurable.

Can IZZI AI support multiple languages and markets?

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Yes. IZZI AI is designed for multilingual communication, including Arabic, English, French, Spanish, Mandarin, Urdu, and more. It helps teams serve customers in their preferred language across regions.

Does IZZI AI integrate with existing systems?

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Yes. IZZI AI integrates with major CRM and business systems including Salesforce, Odoo, Zoho, payments, scheduling tools, and communication channels. It can also connect to custom internal workflows.

Can customers complete purchases during a call?

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Yes. IZZI AI supports in call commerce with product presentation, cart actions, checkout flow, and payment completion in one continuous interaction.